Postage cost varies according to items ordered and will be confirmed before you commit to purchase at checkout.

Face masks are free postage in the UK and standard international large letter rates for overseas. 

Travel and retreat sets are £2.95 postage within the UK.

Clothing orders vary by weight and are confirmed before you checkout.

We aim to post your items on same or next working day.

At Frilly Chantilly we want to ensure that you 100% satisfied with your shopping experience. Please contact us if you have a problem with your purchase or would like to arrange a return. Returns must be received within 14 working days from the date your goods were received. Please notify us via email of your intent to return an item. We can only refund return postage costs if an item is faulty. Your item must be  returned to us in new condition, including all tags and labels intact.

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